FAQ

Read this information for the procedures that apply to shopping and support requests.

What products are available?

Our store offers skin care, facial treatments, hair and scalp products, makeup, sets, and related personal-care items shown in the catalog.

How long does delivery take?

Normal processing is approximately 1–2 business days, followed by an estimated 3–5 business days in transit. Free shipping, when offered, is confirmed at checkout.

Can I return or exchange an item?

Yes. Within 30 days after delivery, customers may request a mailed return or exchange for defective goods or non-defective goods, including a change of mind or a mistaken selection. Non-defective items must be new, unused, and in original condition with packaging, tags, and accessories. A free return label is included in the package, and there is no restocking fee.

What if an order arrives damaged or incorrect?

Send the order number, checkout email, issue details, and photos or video of the item and packaging. Approved refunds are processed to the original payment method within 10 days after approval.

How can I pay and get help?

Use the card and payment options actually displayed at checkout. Contact us using the details below. Cookie, analytics, and advertising-effectiveness tools may be used as described in the Privacy Policy. Complete terms are available through the linked policies in the footer.

Contact

Email: stcroos1911@gmail.com
Mailing address: 685 Pebblebrook Rd SE, Mableton, GA, 30126, United States
Phone: (912) 776-6024